Store policies

WE ONLY OFFER STORE CREDIT FOR RETURNS. We do not issue refunds back to your method of payment. We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires. We are happy to assist you in finding something new if your purchase doesn't work out!  

  • We DO NOT send return labels, so you can send the item back however you prefer. We suggest using a trackable method, as store credits are only issued once returned merchandised has been processed. Ship to HauteBody, LLC - 3720 S Santa Fe Ave, Vernon, CA 90058
  • Merchandise must be post marked within 14 days from your receive date.
  • Merchandise must be unwashed and unworn.
  • Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email. Make sure to indicate requested size/style/color of new item.
  • Please allow 2 business days for return processing. 
  • Once your return is processed, we will email you an egift card with your store credit that you can use on the website
  • Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit until we have actually issued it to you.
  • We promise to try, however can not guarantee to hold items for exchanges.

INTERNATIONAL SALES ARE FINAL


 

Questions? Ask!

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